Clinician I / Family Support Specialist - WISe Program

About the job

Frontier Behavioral Health is hiring a full-time Clinician I / Family Support Specialist (FSS) for its WISe (Wraparound with Intensive Services) program in Spokane Valley. The FSS provides care coordination and targeted support for Medicaid-eligible youth age 21 or younger and their families, working with children at home and in the community to help prevent out-of-home placement.

Frontier Behavioral Health is a Spokane nonprofit offering evidence-based, trauma-informed behavioral health treatment for adults, youth and seniors. The WISe program uses a team- and community-based model of individualized services that aims to reduce the effect of mental health symptoms, help youth stay safe, stay at home and keep progressing in school, avoid delinquency and grow into healthy, independent adults.

What you'll do

• Coordinate care for enrolled youth and families through every phase of WISe, guiding the team process, bringing in each client's support network and connecting clients with resources that meet their needs
• Build cooperative working relationships with every agency serving eligible youth, coordinate services among agencies, and keep a therapeutic relationship with clients and families who need support
• Help each team member name priority concerns, head off potential conflict, respect the mandates of others in child-serving systems, and set ground rules that support an effective team culture
• Build up natural supports in the youth's and family's life, and prepare and run Child and Family Team (CFT) meetings
• Set meeting agendas with the youth, family and team, schedule meetings at comfortable, convenient times and places, prepare visual aids, and get input ahead of time from members who can't attend
• Develop and keep current the Cross-System Care Plan (CSCP) with CFT members and CANS scores, and support and update it as needed
• Within 7 days after each meeting, make sure all members get the updated care plan and records of progress, meeting activities, discussions and task assignments
• Monitor and evaluate services to families, contacting them as needed to check progress and ask about new needs
• Manage your caseload by agency guidelines, with risk assessment and management and measurable progress toward agreed goals, and meet the agency's productivity standards for direct service hours
• Keep the client records and documentation for the Cross-System Care Plan, and for your objectives in the WISe clinician's Care Plan for the child, up to date per agency policy

What you need

• A bachelor's in psychology, counseling, social work or a related field from an accredited college or university
• Within 30 days of hire, apply for the Counselor Agency Affiliated – Registered credential from the Washington State Department of Health
• Within 30 days of hire, finish a WISe training module supported by the state, or an equivalent
• Within 30 days of hire, complete the CANS (Child and Adolescent Needs and Strengths) Training and be able to administer the CANS
• A valid, unrestricted driver's license and active car insurance, and willingness to use your own vehicle for work
• Knowledge of Washington's administrative codes and statutes on treating and delivering mental health services
• Able to communicate and engage with people of many cultures, backgrounds, education levels, trauma experiences and socio-economic groups
• Able to size up situations and choose an effective course of action, delegate appropriately, and organize and present facts well
• Able to build working relationships with team members in clinical, administrative and support roles, and with consumers, family members, partner agencies and the public
• Able to communicate well in person and by phone with youth, family members, staff, administration and the community, and to keep consumer and family information strictly confidential
• Able to work well under pressure and meet deadlines efficiently and consistently while balancing good physical and mental health with the job's demands
• Work in the office and, occasionally to frequently, in community settings such as homes, group living settings, hospitals, shelters and the streets, some of which may not be clean or habitable
• Able to drive, walk up to several city blocks over varied terrain, climb stairs, and get in and out of vehicles often
• Daily computer use, and lifting 10 to 20 pounds when required

Preferred

• Two years of work with psychiatrically impaired populations

Schedule

• Full-time
• A flexible 24/7 schedule, shared in rotation with the WISe Team's other clinical staff
• Workdays may start earlier or end later to meet families at times that suit them
• Occasional to frequent travel to see clients in the community and between work sites

Benefits

• Paid time off that accrues up to 26 days in the first year, plus 9 paid federal holidays
• Paid sick and safe time, plus extended sick leave
• A compressed workweek option, available for some positions, worth up to 26 extra days off a year
• Medical, dental and vision coverage, and flexible spending accounts
• A 403b retirement plan with a standard 3% employer contribution and an additional 3% employer match
• Company-paid life insurance starting the first of the month after 6 months from your hire date
• A sign-on bonus
• Federal and state loan forgiveness for qualifying programs
• Reimbursement of the license or certification application fee the job requires
• No-cost supervision for staff working toward clinical licensure
• A free employee assistance program and staff discounts with FBH partners around Spokane