Clinical Program Director - Crisis Response Services

About the job

Frontier Behavioral Health in Spokane Valley is hiring a full-time clinical program director for its crisis response services. The director is part of the agency's leadership team, partners with the Chief Operating Officer and Chief Clinical Officer to build and run treatment programs, and makes sure assigned programs deliver timely, high-quality, compliant care.

Frontier Behavioral Health is a Spokane nonprofit offering evidence-based outpatient, inpatient, crisis and community outreach services for adults, youth and seniors, including partnerships with schools and law enforcement.

What you'll do

• Plan, organize and lead services and agency initiatives, for example Motivational Interviewing, Trauma Informed Care and Person Centered Recovery Planning
• Make sure every assigned program meets its contract requirements, performance outcomes, and state laws and licensing standards
• Build relationships with community partners, handle community concerns and take part in statewide initiatives and media requests as directed
• Chair weekly management meetings, set clinical staff meeting agendas and arrange supervisory coverage
• Track program data, run needs assessments and gap analyses, and advise the Sr. Director on service and program development
• Oversee daily operations at all assigned locations, including timely access to care, authorizations, reports and coordination of hospital discharges
• Act as main contact with monitoring staff, DCRs and the court evaluator for clients on court-ordered less restrictive alternatives
• Interview and hire staff, oversee training, supervise, complete performance reviews and handle corrective action with the Sr. Director and CHRO
• Make sure staff complete charting and paperwork on time and hold the training and certifications their programs require

What you need

• A master's degree in behavioral health
• An active Washington State Department of Health license as an LMHC, LICSW or LMFT
• At least seven years of direct treatment experience in behavioral health with children, families and adults with serious emotional problems, mental illness or co-occurring substance use
• Four years of progressive experience in mental health program administration, with proven leadership, supervision and management skills
• Broad knowledge of community mental health services for children, families and adults, evidence-based practices, integrated case management and managed behavioral health care
• For the director of the CORE crisis services continuum, knowledge of Washington's involuntary treatment, firearm and competency laws
• Experience writing grants, proposals, program plans, policies or procedures related to clinical care
• Computer literacy with Microsoft operating systems
• Able to lift 10 to 20 pounds and travel outside the office when needed

Preferred

• Experience as a Designated Crisis Responder (DCR) or co-responder
• Experience working with courts, corrections, law enforcement, public defenders, prosecutors, health care systems and other community partners
• Experience with electronic health records and reporting

Schedule

• Full-time
• Mostly office work, with travel to other areas at times

Benefits

• Paid time off that builds from the first year, plus paid federal holidays
• Sick leave, including paid sick and safe time and an extended sick leave option
• Medical, dental and vision coverage and flexible spending accounts
• A 403b retirement plan with a standard employer contribution and an added employer match
• Company-paid life insurance after six months
• A signing bonus
• Free supervision toward clinical licensure and reimbursement of the required license or certification application fee
• Access to federal and state loan forgiveness for qualifying programs
• A free employee assistance program and staff discounts with local partners