Clinical Supervisor - Children, Youth & Family - Mon-Fri 2PM-10:30PM

About the job

Frontier Behavioral Health is hiring a full-time clinical supervisor in Spokane Valley for its Child, Youth, and Family Mobile Crisis Response (CYFMCR) program, working Monday through Friday evenings. The program serves children and youth ages 0 to 20 and their families 24/7, mostly in the community, and the supervisor directly supervises and trains its mobile crisis staff.

Frontier Behavioral Health is a nonprofit, trauma-informed care organization offering evidence-based behavioral health treatment to adults, youth and seniors in Spokane County. Its services include outpatient, inpatient, community outreach and crisis services, plus partnerships with schools and law enforcement.

What you'll do

• Directly supervise and train assigned mobile crisis response staff, including weekly supervision for each team member, so the program's goals and objectives are carried out and rules are followed
• Help plan and evaluate the program, and educate and consult with other FBH staff and the community
• Make sure the team provides services in the community: recovery plans and ongoing support toward care plan goals, individual services in a variety of settings, and crisis and hospital diversion for high-risk individuals and families
• Make sure high-risk clients get initial and follow-up assessments by phone and in person, suicide and homicide risk assessments that set the level of response needed to keep them and others safe, and workable safety plans
• Make sure people in crisis are referred for community stabilization services, such as connecting them with a Designated Crisis Responder (DCR), that non-Medicaid individuals get help accessing Medicaid when appropriate, and that follow-up is time-limited and fits each client's changing needs and strengths
• Help clients reach crisis hospital diversion resources such as Stabilization or E&T admission, get team members training in engaging clients so options less restrictive than inpatient psychiatric admission can be used, and join quality improvement projects aimed at diverting inpatient admissions
• Keep client records and other required documentation timely and confidential, report the data required by the SCRBH-ASO Crisis Response Services Provider Guide, and follow FBH policies and procedures and state WAC requirements
• Represent the agency professionally, make sure internal and external customers have a positive experience and keep a collaborative relationship with FBH staff
• Keep up working relationships with police and sheriff's deputies, courts, attorneys, jail staff, private psychiatrists, inpatient psychiatric facilities across the state, advocate and consumer groups, other agencies and citizens
• Cover shifts as needed and attend peer review, supervision, administrative and educational meetings

What you need

• A master's degree in the behavioral sciences
• Two years of post-master's experience in crisis intervention and in directly providing mental health treatment services
• At hire, qualify as a Mental Health Professional under WAC 246-341-0200, which means having already applied for one of these DOH credentials: Licensed Independent Clinical Social Worker Associate (LICSWA), Licensed Marriage and Family Therapist Associate (LMFTA), Licensed Mental Health Counselor Associate (LMHCA) or Licensed Agency Affiliated Counselor (LAAC)
• The credential must become active with DOH no later than 6 months after the hire date, unless the candidate already meets the preferred licensure requirement
• A valid, unrestricted driver's license and active car insurance, and willingness to use a personal vehicle for work
• Proven ability to supervise, including training and supervising staff in crisis service delivery and case conceptualization and making sure staff meet administrative requirements
• Excellent communication skills, able to send and receive spoken and written messages clearly, positively, promptly and appropriately while protecting customer confidentiality
• Knowledge of the Washington Administrative Codes and statutes that govern crisis treatment and services
• Able to work cooperatively, independently and creatively, with a positive, optimistic and accepting attitude toward clients, staff and the community
• Sensitivity to each person's cultural background and to the challenges that socioeconomically disadvantaged people face
• Able to drive, cover distances of up to several city blocks over varied terrain, go up and down stairs and get in and out of vehicles often
• Daily computer use, and possible lifting of 10 to 20 pounds
• Client work in the office and out in the community, occasionally to frequently, in places such as homes, group or congregate living settings, hospitals, shelters and the street, some of which may not be ideal for cleanliness or habitability; no predictable exposure to blood-borne pathogens (Category III)

Preferred

• Active DOH licensure in Washington, such as LMHC, LICSW or LMFT (licensed employees hold the title Supervisor II)
• Previous supervisory experience
• Child Mental Health Specialist designation in Washington State

Schedule

• Full-time, Monday through Friday, 2 p.m. to 10:30 p.m. (evening shift)
• Travel between work sites and out to see clients in the community

Benefits

• A sign-on bonus
• An added shift differential for this Monday-to-Friday evening shift
• Paid time off, accruing up to 26 days in the first year, plus 9 paid federal holidays
• Paid sick and safe time, plus extended sick leave
• A compressed workweek option for some positions, adding up to 26 more days off a year
• Medical, dental and vision coverage and flexible spending accounts
• A 403(b) retirement plan with a 3% employer contribution plus another 3% in employer matching
• Company-paid life insurance starting the first of the month after 6 months from the hire date
• Free supervision toward clinical licensure for staff pursuing it, and reimbursement of the license or certification application fee the position requires
• Federal and state loan forgiveness for qualifying programs
• A free employee assistance program and staff discounts with FBH partners around Spokane
• Benefits as described apply to positions of 0.5 FTE or more, and some vary by FTE