Front Office (Saturdays Required)

About the job

CHAS Health is hiring a full-time front office representative at its Valley Clinic in Spokane Valley, with Saturdays required. The role handles reception, scheduling and general office support.

CHAS Health runs community clinics that aim to remove barriers to care.

What you'll do

• Greet patients, confirm appointments, insurance and personal details, and collect co-pays
• Schedule appointments by the clinic's guidelines
• Reconcile daily receipts and petty cash
• Take patient details by phone and enter them in the EHR
• Check intake forms for accuracy before passing them on
• Answer calls, take messages and route callers
• Schedule translators when needed
• Keep waiting rooms clean and secure and protect patient privacy

What you need

• A high school diploma or equivalent
• Computer skills, accurate spelling and basic math for patient payments
• Clear communication with patients

Preferred

• Additional schooling or formal training
• Customer service and multi-line phone experience

Schedule

• Full-time
• Saturdays required

Benefits

• An annual milestone bonus for eligible employees
• Medical, dental, vision, long-term care and life insurance
• A 401(k) with an employer match of up to 6%
• More than six weeks of PTO a year for full-time staff
• Tuition assistance and student loan repayment
• Childcare reimbursement
• CME and license fee reimbursement