Patient Access Technician

About the job

MultiCare is hiring a Patient Access Technician at Valley Hospital in Spokane Valley. This intermediate-level clerical role makes sure patients are admitted and registered accurately, using good judgment and independent thinking.

Valley Hospital, a fully accredited MultiCare acute-care hospital with 123 beds in Spokane Valley, has a Level III Trauma Center and offers advanced cardiac care along with surgical, diagnostic, inpatient and outpatient services.

What you'll do

• Make sure patient admissions and registrations are complete and accurate under organization policy and regulatory rules
• Get inpatient bed assignments and process inpatient admissions, including arm bands, the addressograph plate and required forms
• Pre-admit scheduled inpatients, outpatients and ambulatory patients so admission and registration go smoothly and quickly
• Collect direct admit details and log a reservation in the computer system so other departments know
• Interview patients, relatives or representatives at the bedside or by phone to gather demographic, insurance and third-party liability details
• Verify eligibility and resolve discrepancies, decide whether financial assistance should be recommended and refer patients to the Financial Counselor when needed

What you need

• Either graduation from a health vocational program (for example Patient Access, Medical Assistance, or Medical Billing and Insurance), or one year of experience in any mix of admitting, patient registration, customer service, billing or Health Unit Coordinator work

Preferred

• Experience in a health care setting

Schedule

• Variable shift
• 12-hour shifts

Benefits

• Medical, dental and retirement benefits
• Paid time off