Patient Access Technician

About the job

MultiCare Valley Hospital in Spokane Valley is hiring a part-time patient access technician for night shifts. This intermediate-level clerical role handles patient admissions and registration and makes sure the information collected is complete and accurate.

MultiCare Valley Hospital is a fully accredited, 123-bed acute-care hospital with a Level III Trauma Center and advanced cardiac care, plus diagnostic, surgical, inpatient and outpatient services.

What you'll do

• Complete patient admissions and registrations accurately, following policy and regulations
• Get inpatient bed assignments and process inpatient admissions, including arm bands, the addressograph plate and required forms
• Pre-admit scheduled inpatient, outpatient and ambulatory patients so admission goes quickly
• Take direct admit details and enter a reservation into the computer system so other areas are notified
• Interview patients, relatives or representatives at the bedside or by phone for demographic, insurance and third-party liability details
• Verify eligibility, fix discrepancies and decide when to recommend financial assistance, referring to the Financial Counselor as needed

What you need

• Graduation from a health vocational program (for example Patient Access, Medical Assistance or Medical Billing & Insurance), or
• One (1) year of experience combining any of these: patient registration, admitting, billing, customer service or Health Unit Coordinator work

Preferred

• Experience in a healthcare setting

Schedule

• Night shift, part-time
• 8-hour shifts
• 0.4 FTE

Benefits

• Medical, dental and retirement benefits
• Paid time off
• Tuition assistance and career development
• Employee Assistance Programs and Code Lavender support