Patient Access Technician

About the job

MultiCare is hiring a part-time Patient Access Technician for the night shift at Deaconess Hospital in Spokane. This intermediate-level clerical role makes sure patients are admitted and registered accurately, using good judgment and independent thinking.

Deaconess, a MultiCare hospital with 388 beds, gives acute care to the greater Spokane area and has a Level III Trauma Center, a Primary Stroke Center, a Certified Chest Pain Center and a Level III Neonatal Intensive Care Unit. Its services include inpatient, outpatient, surgical, diagnostic and emergency services.

What you'll do

• Make sure patient admissions and registrations are complete and accurate under organization policy and regulatory rules
• Get inpatient bed assignments and process inpatient admissions, including arm bands, the addressograph plate and required forms
• Pre-admit scheduled inpatients, outpatients and ambulatory patients so admission and registration go smoothly and quickly
• Collect direct admit details and log a reservation in the computer system so other departments know
• Interview patients, relatives or representatives at the bedside or by phone to gather demographic, insurance and third-party liability details
• Verify eligibility and resolve discrepancies, decide whether financial assistance should be recommended and refer patients to the Financial Counselor when needed

What you need

• Either graduation from a health vocational program (for example Patient Access, Medical Assistance, or Medical Billing and Insurance), or one year of experience in any mix of admitting, patient registration, customer service, billing or Health Unit Coordinator work

Preferred

• Experience in a health care setting

Schedule

• Night shift, part-time
• One 12-hour shift on Saturday

Benefits

• Medical, dental and retirement benefits
• Paid time off