Psychiatric Certified Medical Assistant

About the job

Heritage Health is hiring a full-time (1.0 FTE) psychiatric certified medical assistant in Coeur d'Alene, Idaho, with a sign-on bonus for new team members. The medical assistant supports providers in a community health setting, rooming patients, completing screenings and standing orders, and following up with patients by phone, as part of the Heritage Health PCMH care team.

What you'll do

• Room patients on time and take vital signs, family and social histories, medication and immunization reconciliation, PHQ screenings, history of present illness and review of systems
• Complete in-office standing orders such as A1C tests, immunizations, retinal testing, diabetic foot exams, vision and hearing tests and drug screens
• Prepare exam rooms and patients for procedures such as minor surgery and physicals, then clean and restock rooms
• Call patients with lab and test results once the provider has reviewed them, and return patient calls promptly, within 72 hours at most
• Bring critical lab values, urgent calls and PT/INR results to the provider right away
• Check sample medications weekly for expiration dates and keep the log
• Complete childhood vaccination paperwork, including IRIS forms, consent or refusal forms and lot details
• Help with supply ordering, MA box work and quality measures, and support other departments and Heritage Health locations when needed

What you need

• Completion of a nationally accredited medical assistant program, or relevant work experience with certification as a Registered Medical Assistant
• Certification from AAMA, NHA, NCCT or AMT, or earning it within 6 months of hire
• BLS or ACLS certification, or earning it within 90 days of hire
• A valid driver's license and reliable transportation
• Basic math, computer skills including Microsoft Office, and knowledge of medical terminology
• Commitment to patient confidentiality and HIPAA
• Ability to stand and walk for long periods, lift up to 15 pounds and work in a noisy or stressful clinic

Preferred

• At least one year of outpatient medical assistant experience

Schedule

• Full-time, 1.0 FTE, with a predictable schedule

Benefits

• A sign-on bonus
• Medical, dental and vision insurance fully paid by the employer for full-time staff, with contributions toward dependent coverage
• A first-year paid time off bank of 200 hours covering vacation, sick, personal and holiday time, with an option to cash out extra time
• An extended illness bank for serious illness or hospitalization
• A 403(b) retirement plan with automatic enrollment and an employer match
• Employer-paid life and long-term disability insurance, plus voluntary coverage
• An employee assistance program with counseling, telehealth, legal and financial support
• Student loan repayment for eligible positions, a LifeFlight membership and a benefits advocate team