Pediatric Certified Medical Assistant

About the job

Heritage Health is hiring a full-time Pediatric Certified Medical Assistant for its pediatrics clinic in Coeur d'Alene, Idaho. The medical assistant supports providers with patient care in a community health setting and is part of the clinic's Patient Centered Medical Home care team. A sign-on bonus is offered to new hires.

Heritage Health is a community health organization; the clinic work happens in a medical office building and can be busy and noisy at times.

What you'll do

• Room patients promptly and take vital signs, family and social history, medication and immunization reconciliation, PHQ screening, history of present illness and review of systems
• Carry out in-office standing orders such as A1C tests, immunizations, retinal testing, diabetic foot exams, vision and hearing checks and drug screens
• Set up exam rooms and get patients ready for procedures like minor surgery, physicals and female exams, then clean and restock rooms
• Review quality measures and prepare them for completion when they apply
• Call patients with lab and test results once the provider has reviewed them, and return patient calls quickly, within 72 hours at most
• Record critical lab values and test results that come in by phone and take them straight to the provider, including PT/INR results on the day they arrive
• Complete childhood vaccination paperwork, including IRIS records and parental consent or refusal forms, and log each injection's lot number, expiration date and site
• Help track and order supplies, manage the MA work box and check sample medications weekly for expiration
• Support other departments and Heritage Health locations when needed

What you need

• Completion of a nationally accredited medical assistant program, or relevant work experience plus certification as a Registered Medical Assistant
• Medical assistant certification from AAMA, NHA, NCCT or AMT, or earned within 6 months of hire
• BLS or ACLS certification, or earned within 90 days of hire
• A valid driver's license and reliable transportation
• Basic math, computer skills including Microsoft Office, and knowledge of medical terminology
• Ability to prioritize, multitask and protect patient confidentiality under HIPAA
• Able to stand, walk and work at a computer for long periods and lift up to 15 pounds at times

Preferred

• At least one year of outpatient medical assistant experience

Schedule

• Full-time, at 1 FTE
• The posting describes a predictable schedule

Benefits

• A sign-on bonus for new team members
• Medical, dental and vision insurance fully paid by the employer for full-time staff, with several plan choices and employer help toward dependent coverage
• All-in-one paid time off starting at 200 hours in the first year, with an option to cash out extra time
• An extended illness bank for serious illness or hospitalization
• A 403(b) retirement plan with automatic enrollment and an employer match
• Employer-paid life and long-term disability insurance, plus voluntary coverage
• An employee assistance program with counseling, telehealth, legal and financial help
• LifeFlight membership and a benefits advocate team