Pharmacy Technician

About the job

CVS Pharmacy is hiring a part-time pharmacy technician in Spokane to support the pharmacy team in one of its retail stores. Technicians often serve as patients' and customers' first point of contact and help keep prescriptions filled promptly, safely and accurately.

The job is in one of CVS Health's retail pharmacy locations.

What you'll do

• Follow company SOPs and workflow procedures at every pharmacy workstation (production, drop-off, pick-up and drive-thru) so prescriptions are filled safely and accurately
• Serve patients at pick-up, at the drive-thru and by phone with empathy, offer immunizations and other services, and solve or escalate patient problems
• Handle basic inventory tasks as the law permits and pharmacy leaders direct, such as putting away medication deliveries, cycle counts, returns to stock and waiting bin inventories
• Welcome feedback and look for chances to build the clinical and technical knowledge that helps patients
• Follow federal, state and local laws and CVS policies that protect patient safety and privacy and govern controlled substance dispensing and recordkeeping
• Where the law allows and with the required training, deliver added services such as immunizations, point-of-care testing and voluntary staffing of offsite clinics
• Where permitted, complete extra licensure and training for Technician Immunizer status, then help prepare and give vaccines
• When supporting immunizations, educate patients about vaccines, refer vaccine questions to the pharmacist on duty, and watch for, respond to and report adverse reactions
• When supporting immunizations, also collect and review patient information, document it for each patient, and monitor and manage vaccine supplies

What you need

• Meet all state board of pharmacy requirements and laws for pharmacy practice, including age, education and licensure or certification
• At least 16 years old, if the state board of pharmacy sets no minimum age
• A high school diploma or equivalent, or current enrollment in high school or a high school equivalency program, if the state board sets no minimum education
• State licensure and national certification requirements vary by state
• After hire, complete the company's training program and meet all registration, licensing and certification requirements under state Board of Pharmacy guidelines; until then the Pharmacy Manager may restrict duties
• Able to complete required training within the set timeframe
• Able to concentrate on a task over time, switch quickly between tasks and confirm prescription information and label accuracy
• A friendly, helpful approach and the ability to notice and respond appropriately to patients' reactions
• Verbal and written communication skills, including active listening
• Able to use math to work out the number of tablets to dispense, a day's supply or the bottles needed to fill a prescription
• Able to handle challenging patient or colleague interactions by choosing the best course of action
• Able to stay mobile and upright for long periods, lift, scan and bag items, reach overhead and stoop considerably, including bending at the waist
• Able to occasionally lift or exert up to 20 pounds of force and frequently up to 10 pounds
• Close vision for tasks such as transcribing, reading and viewing a computer screen, plus repetitive finger work and quick, precise machine adjustments

Preferred

• 1 to 3 years of previous experience as a pharmacy technician
• Previous pharmacy, retail, medical or customer service experience
• Able to work at the home store and at other locations across the market as business needs require

Schedule

• Part-time, 20 anticipated hours a week
• Includes nights and weekends
• Flexible scheduling, including voluntary shifts at other stores in the market when the business needs them

Benefits

• Dental and vision coverage
• Wellness resources and employee discounts
• Access to certain voluntary benefits and other programs
• Benefits depend on hours worked and eligibility