Patient Registrar

About the job

Spokane Eye Clinic, a PRISM Vision Group partner practice, is hiring a full-time patient registrar for its ambulatory surgery center in Spokane. The registrar handles scheduling and registration for surgical patients and keeps the surgery schedule, records and paperwork in order.

What you'll do

• Answer and triage phone calls, schedule surgical procedures and build the daily surgery schedule based on patients' ages and medical conditions
• Verify benefits, demographics and insurance, get authorizations and pre-operative clearance, and explain each patient's financial responsibility before surgery
• Register surgical patients and go over registration paperwork, including the patient bill of rights and advance directive, at admission
• Collect patient payments, post payments to patient records and prepare deposits
• Prepare surgical packets and medical records ahead of each date of service, and file operative reports and lab results so records are complete within 30 days
• Send the anesthesia schedule and documentation to the contracted anesthesia group and confirm coverage
• Share schedule changes with everyone involved, book post-operative appointments and arrange patient transportation when needed
• Escort patients out, translate when necessary and update family members on a patient's status on request
• Handle mail and deliveries, scan invoices and billing documents, and order office supplies and patient nutrition items

What you need

• High school graduate
• Detail oriented, well organized and able to multitask
• Able to move around, walk and stand extensively
• Possible exposure to patients with communicable diseases or blood borne pathogens

Schedule

• Full-time, Monday to Friday, 7:30am to 5pm

Benefits

• Surgical scrubs provided