Patient Registrar - Clinic

About the job

Pullman Regional Hospital in Pullman is hiring a full-time patient registrar for one of its clinics. The registrar schedules appointments, registers and interviews patients to collect demographic details and confirm insurance coverage, and helps clinical staff and providers with patient paperwork and care as needed.

What you'll do

• Schedule appointments and handle check-in, check-out and related processes, entering patient data accurately
• Interview incoming patients for demographic information and verify insurance eligibility
• Collect copays, write receipts and balance the end-of-day deposit
• Help clinical staff and providers gather patient paperwork and support patient care when needed
• Train and guide others in the work
• Take part in quality improvement projects and assigned meetings or committees, and report safety concerns
• Keep up with hospital policy and finish required competencies on time
• Keep the work area clean and safe

What you need

• High school diploma or equivalent
• Strong spoken and written communication with coworkers and customers
• Computer skills including Microsoft Office, and fast, accurate typing
• Comfortable answering phones and talking with customers
• Able to manage time, tasks and resources and to pick up new technology
• Able to read and understand policies, labels and written instructions

Preferred

• Experience in a medical setting

Schedule

• Full-time, Monday through Friday
• Either 8 a.m. to 5 p.m. or 7:30 a.m. to 4:30 p.m.

Benefits

• Medical, vision and dental coverage, a health savings account and paid leave
• Employer-paid life insurance and long-term disability
• Retirement with employer matching contributions
• Optional life, critical illness, accident and short-term disability insurance
• Service discounts and employee assistance resources