Outreach & Engagement Specialist - Homeless Outreach Stabilization Team (HOST)

About the job

Frontier Behavioral Health is hiring a full-time outreach and engagement specialist in Spokane for its Homeless Outreach Stabilization Team (HOST), a multi-disciplinary team serving homeless adults who live with severe, persistent mental illness and substance use disorders. The specialist reaches highly vulnerable people who lack service connections and can't engage in traditional services, meeting them in shelters, encampments, transit hubs, train stations and other community spots.

HOST offers case management, peer support, rehabilitative support, medical services and substance abuse treatment in the community for homeless people with behavioral health challenges who haven't benefited from traditional outpatient programs. Frontier Behavioral Health is a Spokane non-profit offering evidence-based behavioral health treatment to adults, youth and seniors.

What you'll do

• Provide outreach and engagement to homeless people with co-occurring disorders, using the Relational and Engagement Model (ROEM)
• Consult with and train homeless service providers about the population served
• Link people to community resources and treatment agencies and help them find stabilization and transition services
• Coordinate with the criminal justice system, psychiatric and medical hospitals, DCRs and mental health and chemical dependency treatment agencies
• Handle required documentation and data entry, including outside databases like the Community Management Information System (CMIS) when required
• Keep up with HOST charting, correspondence, HRIS and other paperwork, finishing it fully and on time
• Take part in community meetings, peer review, supervision, intake and diagnostic staffing, and internal educational and administrative meetings
• Join psychiatric consultations, program meetings, in-service trainings and case conferences and clinical reviews for clients on your caseload
• Stay current on community resources and networks for people who are homeless

What you need

• A bachelor's degree in a behavioral health related field
• Agency Affiliated Counselor Registration, applied for within 30 days of hire
• An unrestricted, valid driver's license and active car insurance, the ability to pass a driving test and motor vehicle screening, and willingness to use your own vehicle for work
• Able to communicate and engage well with people of varied backgrounds, trauma experiences, cultures, education levels and socio-economic status
• Daily client work in community settings such as homes, group living settings, hospitals, shelters and the street, some of which may not be clean or habitable
• Able to drive, walk up to several city blocks over varied terrain, climb stairs and get in and out of vehicles often
• Daily computer use, and you may need to lift 10 to 20 pounds

Preferred

• 2 years of experience in a behavioral health care or health care setting
• Experience working with psychiatrically impaired populations

Schedule

• Full-time
• Daily travel between work sites and out to clients in the community, in FBH-owned vehicles or your own

Benefits

• A sign-on bonus
• Paid time off accruing up to 26 days in the first year, plus 9 paid federal holidays
• Paid sick and safe time, plus extended sick leave
• A compressed workweek option for some positions, adding up to 26 more days off a year
• Medical, dental and vision coverage and flexible spending accounts
• A 403b retirement plan with a standard 3% employer contribution and an additional 3% employer match
• Company-paid life insurance starting the first of the month after 6 months of employment
• No-cost supervision for staff pursuing clinical licensure
• Federal and state loan forgiveness for qualifying programs
• Reimbursement of the license or certification application fee the position requires
• A free employee assistance program and staff discounts with FBH partners around Spokane