Outpatient Services Coordinator

About the job

Kootenai Health in Coeur d'Alene is hiring a per diem outpatient services coordinator for Rehabilitation Services. The coordinator schedules patients and procedures, handles referrals, prior authorizations and insurance paperwork, and acts as the communication center for the clinic.

Kootenai Health serves patients across northern Idaho and the Inland Northwest and says it holds Magnet status for nursing excellence.

What you'll do

• Schedule patients and procedures and keep demographic and insurance information current
• Give information and direction about patient care, location and activities
• Enter orders, procedures, labs and tests for outpatients when needed
• Explain basic insurance and financial policies and collect copays, deductibles and self-pay payments
• Obtain referrals and pre-authorizations and process charges
• Generate reports, manage several projects and prepare invoices and expense reports for leadership
• Follow confidentiality and HIPAA standards

What you need

• Two years of experience as a health unit coordinator, administrative assistant or scheduler, or an equivalent mix of education and experience
• Able to sit for long periods, reach above and below the shoulders, do repetitive movements and lift up to 10 pounds

Preferred

• High school diploma or equivalent
• Familiarity with medical terminology, HIPAA and confidentiality rules, and electronic health record systems

Schedule

• Day shift, per diem

Benefits

• Telemedicine and wellbeing resources, which the posting says are open to all employees
• PRN shift differentials
• PerkSpot employee discounts and an employee referral bonus program