Clinical Supervisor - Trueblood Housing - Permanent Supportive Housing Team

About the job

Frontier Behavioral Health in Spokane is hiring a full-time clinical supervisor for its onsite Trueblood Housing Permanent Supportive Housing Team. The team serves Trueblood class members living in permanent supportive housing, meaning people with behavioral health conditions who are involved in the criminal justice system; the supervisor runs the program day to day and supervises, trains and consults with its staff.

Frontier Behavioral Health is a Spokane nonprofit offering evidence-based, trauma-informed behavioral health treatment for adults, youth and seniors. Its onsite Permanent Supportive Housing Team follows harm reduction, Housing First and trauma-informed care principles to support residents' recovery, dignity and lasting success in housing.

What you'll do

• Manage the multidisciplinary team, which includes mental health professionals, housing specialists, outreach and in-reach workers, and certified peer counselors with lived experience of behavioral health recovery
• Oversee resident support, keeping the housing safe and welcoming through monitoring and de-escalation and making sure residents get emotional and practical support, help with hygiene, meals and medication reminders, and links to services
• Supervise staff weekly and give them the training and resources to form relationships with eligible people in the community and connect them with housing, transportation, health care and other supports
• Promote outreach and case management for people with significant barriers to behavioral health and community supports, and monitor housing support, including subsidies, transportation assistance, help reaching health services and independent living skills training
• Coach staff to help Trueblood class members reach independent living options, and make sure clients who need housing support beyond the 14-day vouchers or crisis triage and stabilization facilities get timely help
• Build case-finding partnerships with the jail, community court, faith-based services, local shelters and law enforcement, and promote diversion resources to reduce emergency department use and incarceration
• Work with Providence Sacred Heart Medical Center, other emergency departments, Eastern State Hospital, House of Charity, SPD, SFD and other partners serving Trueblood class members
• Monitor staff performance, productivity, required training, documentation and timekeeping, address concerns promptly with HR support, complete performance reviews on time, and oversee adherence to FBH policies, helping staff resolve conflict productively
• Deliver direct clinical services and cover shifts when required, and train staff in crisis intervention, telephone triage, trauma-informed care, motivational interviewing and treatment duties, then monitor their clinical proficiency
• Oversee contract compliance and required data, escalate barriers and high-risk situations to the director, work with the director on program and process improvements, and join quality improvement projects that help divert inpatient admissions

What you need

• A master's degree in a behavioral-related field
• Two years of post-master's professional experience in clinical work and coordinating treatment services
• At the time of hire, you must have applied for a DOH credential that meets the state's definition of a Mental Health Professional
• The qualifying credentials are Licensed Marriage and Family Therapist Associate (LMFTA), Licensed Independent Clinical Social Worker Associate (LICSWA), Licensed Mental Health Counselor Associate (LMHCA) or Licensed Agency Affiliated Counselor (LAAC)
• The credential has to be active with DOH within 6 months of your hire date, unless you already meet the preferred licensure
• A valid, unrestricted driver's license and active car insurance, and willingness to use your own vehicle for work
• Proven skill in training and supervising staff on clinical service delivery and case conceptualization
• Knowledge of crisis intervention models and of community-based intervention with children or adults who have serious and persistent mental illness
• Effective communication and interpersonal skills
• Frequent work in the office and in community settings such as homes, group living settings, hospitals, shelters and the streets, some of which may not be clean or habitable
• Able to drive often, walk up to several city blocks over varied terrain, climb stairs, and get in and out of vehicles
• Daily computer use, and lifting 10 to 20 pounds when required

Preferred

• An active Washington DOH license, such as LMHC, LICSW or LMFT; licensed employees hold the title Supervisor II

Schedule

• Full-time
• Frequent travel to see clients in the community and between work sites

Benefits

• Paid time off that accrues up to 26 days in the first year, plus 9 paid federal holidays
• Paid sick and safe time, plus extended sick leave
• A compressed workweek option, available for some positions, worth up to 26 extra days off a year
• Medical, dental and vision coverage, and flexible spending accounts
• A 403b retirement plan with a standard 3% employer contribution and an additional 3% employer match
• Company-paid life insurance starting the first of the month after 6 months from your hire date
• A sign-on bonus
• Federal and state loan forgiveness for qualifying programs
• Reimbursement of the license or certification application fee the job requires
• No-cost supervision for staff working toward clinical licensure
• A free employee assistance program and staff discounts with FBH partners around Spokane