Certified Medical Assistant - Outpatient - Medication Management

About the job

Frontier Behavioral Health in Spokane is hiring a full-time certified medical assistant for outpatient medication management. Working under the outpatient nurse manager as part of the outpatient team, the medical assistant helps serve adults with serious or chronic mental health disorders by taking vital signs, drawing labs, doing EKGs, handling medication refills and prior authorizations, and supporting nurses, psychiatric nurse practitioners and psychiatrists.

Frontier Behavioral Health is a nonprofit in Spokane that offers evidence-based, trauma-informed treatment for adults, youth and seniors facing many kinds of behavioral health issues. Its services include outpatient and inpatient care, community outreach and crisis services, along with partnerships with schools and law enforcement.

What you'll do

• Draw blood and do basic lab procedures, occasionally at inpatient locations, which means travel within Spokane
• Take vital signs and perform EKGs
• Support nurses, nurse practitioners and psychiatrists with patient care, such as medication refill requests and prior authorizations
• Report suspected changes in a patient's condition or possible crisis situations to the RN manager
• Redirect and guide patients verbally when needed, modeling appropriate behavior and using de-escalation techniques that match FBH training
• Complete charting, correspondence, Workday tasks and other paperwork fully and on time
• Attend required trainings, meetings and supervision sessions, and work collaboratively with RNs, providers and other FBH staff

What you need

• High school diploma or GED
• Active Washington Medical Assistance Certification
• BLS certification, or obtaining it within 90 days of hire
• Clear written and spoken communication, including objective clinical documentation
• Able to communicate with people from many backgrounds, education levels and socio-economic groups
• Basic computer skills, including documenting in an electronic medical record, electronic time tracking, and using Outlook, Word, Excel and the intranet
• Clinic work that can involve sitting and computer use for 4 to 8 hours a day
• Lifting 10 to 20 pounds when required
• Chance of exposure to blood-borne pathogens (Category I)

Preferred

• Experience in a behavioral health setting (1 to 2 years)

Schedule

• Full-time
• Occasional travel within Spokane for blood draws at inpatient locations

Benefits

• Paid time off that accrues up to 26 days in the first year, plus 9 paid federal holidays
• Paid sick and safe time, plus extended sick leave
• A compressed workweek option, available for some positions, worth up to 26 extra days off a year
• Medical, dental and vision coverage, and flexible spending accounts
• A 403b retirement plan with a standard 3% employer contribution and an additional 3% employer match
• Company-paid life insurance starting the first of the month after 6 months from your hire date
• A sign-on bonus
• Federal and state loan forgiveness for qualifying programs
• Reimbursement of the license or certification application fee the job requires
• No-cost supervision for staff working toward clinical licensure
• A free employee assistance program and staff discounts with FBH partners around Spokane