Patient Registration Specialist

About the job

Option Care Health is hiring a full-time Patient Registration Specialist in Spokane Valley. The specialist works with sales to prepare newly referred patients for home and alternate-site infusion services and handles each step of moving their care over, so patients and referral partners have a smooth start.

Option Care Health describes itself as the biggest independent provider of home and alternate site infusion services in the United States, with more than 8,000 team members (5,000 of them clinicians) across all 50 states.

What you'll do

• Coordinate discharge and arrange nursing and delivery together with the patient, the referral source, and the sales, pharmacy and nursing teams
• Create, share and collect all documents a new referral needs
• Secure the patient's upfront costs, helping patients find ways to cover them and pointing them to financial assistance programs
• Follow up on missing paperwork to support clean claims and denial management
• Help the patient registration supervisor and manager with special assignments

What you need

• High school diploma or equivalent
• At least two years of related experience
• Able to juggle many referrals and priorities at once in a fast-paced setting
• Strong attention to detail and quality
• Strong customer service skills
• Able to troubleshoot, solve problems and work with sales and operations teams

Preferred

• Previous healthcare or medical billing experience

Schedule

• Full-time
• No travel required

Benefits

• Medical, dental and vision insurance
• Paid time off and bonding time off
• A 401K retirement savings plan with company match
• An HSA company match and flexible spending accounts
• Tuition reimbursement
• myFlexPay
• Family support and mental health services
• Company-paid life insurance
• Award and recognition programs