Manager Behavioral Health Services

About the job

Kootenai Health in Coeur d'Alene, ID, has a full-time day opening, listed under the Northern Idaho Crisis Center, for a manager of behavioral health services. The manager leads the clinical care and operations of the Kootenai Behavioral Health division and its programs, which serve people with mental health and substance use disorders.

Kootenai Health serves patients across northern Idaho and the Inland Northwest; it says it has been named a Gallup Great Workplace and holds Magnet status for nursing.

What you'll do

• Plan, direct, coordinate, coach and evaluate the department's operations, finances and staff so quality patient care is provided around the clock
• Run the assigned units day to day, including budget, policies and procedures, DNV compliance, employee evaluations, coaching and counseling
• Seek new answers to staffing and other nursing operations problems, and promote shared decision making on the unit and in the hospital Professional Nursing Council
• Track patient satisfaction through Press Ganey and quality metrics, and handle service recovery with clients and families
• Act as a patient advocate on ethical issues and support cultural practices
• Work with case management and providers across Kootenai Health so patients move to the right level of care
• Provide clinical supervision for assigned staff, educate staff and patients, and develop front-line leaders
• Support teamwork with the interdisciplinary team and other health care disciplines inside and outside the organization

What you need

• Must be an RN, social worker or counselor with the matching education and license
• RN applicants: graduation from a nationally accredited nursing program, a BSN, and an Idaho RN license, licensure pending with a temporary license, or a current RN license from a state in the multistate compact with Idaho, before your start date
• Social worker and counselor applicants: a master's degree in social work, counseling or a related field such as psychology
• Social worker and counselor applicants: certification to supervise therapists seeking Idaho licensure
• Social worker and counselor applicants: an Idaho LCSW/LCPC license, or a current LCSW/LCPC (or equivalent) license from another state with an Idaho license within one year of hire
• At least 5 years of experience in an acute care behavioral health setting
• Excellent spoken and written communication skills
• BLS
• Frequent stooping, bending, reaching, lifting and pushing heavy equipment

Schedule

• Day shift, full-time
• 80 hours per two-week pay period

Benefits

• Medical coverage, with fully employer-paid options for eligible full-time employees, starting the first of the month after 30 days on the job
• Dental, vision, life and pet insurance, plus telemedicine and wellbeing resources
• Tuition assistance after 90 days
• Retirement plans with pre-tax and Roth options and an employer match of 3% to 6%
• Night, weekend and PRN shift differentials
• A wellness program offering coaching, financial wellness help, and free or discounted access to fitness centers and wellbeing apps
• PerkSpot employee discounts and an employee referral bonus program