Hospital Social Worker ED

About the job

MultiCare is hiring a full-time social worker for day shifts in the emergency department at MultiCare Deaconess Hospital in Spokane. Working on a multidisciplinary team, the social worker handles psychosocial assessments and interventions, care coordination across the continuum and complex discharge planning in a fast-paced setting.

MultiCare Deaconess Hospital, a 388-bed acute-care hospital for the greater Spokane region, has a Level III Trauma Center, a Primary Stroke Center, a Certified Chest Pain Center, a Level III Neonatal Intensive Care Unit and a Maternal Fetal Medicine program. It offers inpatient, outpatient, surgical, diagnostic and emergency care and is the area's only hospital nationally accredited in bariatric surgery.

What you'll do

• Assess emergency department patients for mental health needs, suicide risk and substance use
• Work with psychiatric facilities, detox centers, homeless shelters and crisis responders so patients have safe discharges
• Give patients and families resources and emotional support during traumatic situations
• Work through complex discharge plans and connect patients with community resources
• Coordinate care across the continuum, which may involve clinics, provider practices, urgent care, phone care agency, skilled care and other sites of care
• Provide customer service to patients, families, physicians and APPs, and care team members, including on discharge milestones and moving to the next level of care
• Model and lead consistent, professional communication and keep communication with colleagues and staff consistent and proactive
• Delegate appropriately while remaining accountable for outcomes
• Make sure patients and families experience medically appropriate transitions of care
• Look for ways to keep improving patient care, services and population health

What you need

• A master's degree in social work
• Licensed in Washington state
• An LICSW (Licensed Independent Clinical Social Worker) license, or an LSWAIC (Social Worker Associate Independent Clinical) license plus a commitment to earn the LICSW within four years
• At least three years of hospital or equivalent experience
• A strong background in mental health and crisis intervention
• Able to stay calm and compassionate in high-stress situations
• Skilled in making decisions independently and in working as part of a team

Preferred

• Health industry knowledge
• Knowledge of health care financial assistance
• Leadership experience (a plus)

Schedule

• Day shift, primarily 12-hour shifts; the listed schedule is three 12s from 7 a.m. to 7:30 p.m.
• Full-time, 0.9 FTE

Benefits

• A sign-on bonus for new full-time hires who make a 2-year commitment
• Weekly clinical supervision for LSWAIC social workers working toward LICSW licensure
• Medical and dental coverage, retirement benefits and paid time off
• Tuition assistance, residencies, fellowships and career development
• Code Lavender and Employee Assistance Programs for well-being support