Dental Front Office Receptionist

About the job

Kaniksu Community Health is hiring a full-time dental front office receptionist in Sandpoint, listed under its business operations department. The receptionist checks patients in and out, handles scheduling and payments, and helps patients manage their care, working as part of the clinic's Patient Centered Medical Home team.

Kaniksu Community Health is a non-profit community health center in north Idaho offering integrated, team-based medical, dental and behavioral health care for patients from children to older adults. It serves patients regardless of how they can pay, using the Patient Centered Medical Home model.

What you'll do

• Schedule appointments for providers, booking the right amount of time for each visit according to the clinic's protocols
• Check patients in, confirming their demographic details in the NextGen electronic health record and collecting insurance and payment information
• Make reminder calls the day before appointments and look for alerts in athenaOne
• Check patients out, confirming alerts, payments and information before they leave, and book any follow-up visits with the primary care provider
• Keep the waiting room, work areas and restrooms clean and tidy
• Follow the department's policies, procedures, quality assurance and safety standards

What you need

• High school diploma or GED, or an equivalent mix of education and experience
• Excellent spoken and written communication skills
• Ability to keep company information confidential and follow HIPAA rules
• Fluency with word processing
• Ability to work without direct supervision
• Excellent time management and critical thinking
• Tact and courtesy with the public and steady professionalism with patients and coworkers

Preferred

• Documented experience in medical or dental office administration
• Keyboarding at 35 words per minute or faster

Schedule

• Full-time, 40 hours per week
• Monday, Tuesday, Thursday and Friday workdays

Benefits

• Medical, dental, vision and life insurance
• Help paying for education, plus guided career paths
• A 401K with a 4% employer match
• Access to the organization's own medical, dental and behavioral health services
• Affordable on-site childcare available year-round