Clinical Concierge Medical Assistant (MA-C) - Urgent Care

About the job

Indigo Urgent Care, a MultiCare company, is hiring a full-time clinical concierge medical assistant (MA-C) for its urgent care clinic in Hayden. The medical assistant does clinical tasks, coordinates patient care and helps with customer service and clinic management, working on day shifts in a team-based model.

Indigo Urgent Care runs over 40 clinics in Washington and Idaho plus virtual care, using a team-based model with no patient panels.

What you'll do

• Work with physicians, clinical staff, front office staff and clinic managers on patient care
• Carry out a range of clinic tasks that call for specialized knowledge
• Coordinate patient care within the scope of the MA-C license
• Keep the clinic safe and supportive for patients
• Advocate for ethical, holistic care that respects the dignity and autonomy of every patient

What you need

• For Idaho: a current CMA certification from AAMA, NHA or NCCT
• For Idaho: a Washington MA-C license, or a Washington MA-R license endorsed by Indigo within the first 30 days
• Current BLS, or BLS through in-house training depending on assignment
• Applicants currently in an externship or residency with a Washington MA-R certification that is active or pending within 7 days of hire may be considered

Preferred

• At least one year of experience in a physician's office or other medical facility

Schedule

• Day shift, 8am to 8pm, three 12-hour shifts a week
• Full-time at 0.9 FTE

Benefits

• A sign-on bonus
• An Indigo premium on top of base pay, an X-ray certification premium for staff who train and certify in X-ray, and a weekend differential
• A monthly incentive program and extra-shift and float incentives
• Medical, dental and vision plans with employer contributions, life insurance and short- and long-term disability
• Several retirement savings plans
• Tuition reimbursement, leadership pathways and mentor or preceptor roles
• Paid time off, extended illness time and a wellness program with mental health coaching