Certified Senior Pharmacy Technician

About the job

Walgreens in Spokane Valley is hiring a Certified Senior Pharmacy Technician to help pharmacists fill prescriptions, serve customers and patients, and lead the pharmacy's inventory work. The role also coaches other pharmacy technicians and cashiers.

What you'll do

• Greet customers and patients, help them with products and services, resolve problems and answer questions, and model good customer service for the team
• Under a pharmacist's supervision, enter patient and drug information in the pharmacy systems, fill prescriptions by retrieving, counting and pouring medications, verify the medicine and check for interactions
• Report prescription errors to the pharmacist on duty right away and follow the Quality Improvement Program and the Good Faith Dispensing policy
• Ring up sales on the cash register, handle cash and walk customers to the OTC aisle to find products
• Answer phone calls that don't need the pharmacist, including calls to physicians, and correct and resubmit manual third party claims
• Lead pharmacy inventory work: order, unpack, check and store drug shipments, and file claims for overages, shortages, order errors or damaged goods
• Help the Pharmacy Manager and Staff Pharmacist review financial, customer service and inventory results, and reach out to local providers, retirement homes and nursing homes
• Help the pharmacist with clinical services when needed, such as collecting and labeling blood and urine samples
• Coach pharmacy technicians and cashiers on processes and tools, keep the department stocked, clean and orderly, and support the Pickup program

What you need

• PTCB or ExCPT certification, kept current through the designated training program or state certification or registration
• One year of experience working as a pharmacy technician in retail or a hospital
• Fluent in reading, writing and speaking English
• Willing to work a flexible schedule, including evenings and weekends
• Willing to earn an active immunization certification within 90 days of hire (the posting exempts some location types)
• Complete assigned training and earn continuing education credits

Preferred

• Prior work experience with Walgreens
• Basic math skills, such as counting, measuring and weighing medications
• Basic computer skills, such as opening and closing programs, saving files, printing and looking up information online
• Knowledge of store inventory control

Schedule

• Shifts and hours vary
• A flexible schedule that includes evening and weekend hours